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Image by Mateo Fernández

Frequently Asked Questions

Everything you need to know about your stay
  • Are all rooms air-conditioned?
    Yes, all rooms feature individual climate control systems.
  • Do you have accessible rooms?
    Yes, we have specially designed accessible rooms. Please request when booking.
  • Are pets allowed?
    We welcome well-behaved pets in specific rooms for an additional fee. Please inform us when booking.
  • Do you have parking facilities?
    Yes, we offer free private parking on the estate grounds for all guests.
  • Can you arrange transportation?
    Yes, we can arrange airport transfers and local transportation for an additional fee.
  • Is there public transport nearby?
    The nearest bus stop is a 10-minute walk. We can provide timetables and assistance.
  • Is breakfast included?
    Yes, a complimentary breakfast is served daily from 7:30 AM to 10:30 AM in our dining room.
  • Can you accommodate dietary restrictions?
    Yes, please inform us of any dietary requirements when booking.
  • Are there restaurants nearby?
    We can recommend several excellent restaurants within a 15-minute drive.
  • Is WiFi available?
    Yes, complimentary high-speed WiFi is available throughout the property.
  • Do you offer room service?
    Room service is available during restaurant hours. A menu is provided in your room.
  • Are there laundry facilities?
    We offer laundry and dry-cleaning services for an additional fee.
  • What are the check-in and check-out times?
    Check-in is from 3:00 PM to 8:00 PM. Check-out is by 11:00 AM. Early check-in or late check-out may be available upon request.
  • Can I arrive outside check-in hours?
    Yes, but please inform us in advance. Additional fees may apply for very late arrivals.
  • Is there a luggage storage service?
    Yes, we can store your luggage if you arrive early or wish to explore after check-out.
  • What payment methods do you accept?
    We accept all major credit cards, bank transfers, and cash in PLN. Full payment is required at check-in.
  • What is your cancellation policy?
    Free cancellation up to 48 hours before check-in. Later cancellations or no-shows will be charged one night's stay.
  • Do you require a deposit?
    Yes, we require a 30% deposit to secure your booking. This will be deducted from your final payment.
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